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Türkiye's Accessibility Circular No. 2025/10: who it covers, when and how

Published: 6 min readThe AccessibleOrNot team

Türkiye's Accessibility Circular No. 2025/10 requires the websites and mobile apps of public bodies and listed private-sector organisations in Türkiye to be accessible according to WCAG 2.2 and the Ministry's checklist. For the public sector, banks, private hospitals and similar organisations, the deadline passed on 21 June 2026; for e-commerce sites, it falls on 21 June 2027.

In short

  • The Circular was published on 21 June 2025 in issue 32933 of Türkiye's Official Gazette.
  • Websites and mobile apps are both in scope.
  • For the 1-year group (public sector, banks, private hospitals, private schools, passenger transport, Group A travel agencies, large telecom operators), the deadline passed on 21 June 2026.
  • For e-commerce service providers under Law No. 6563, the deadline is 21 June 2027; the text sets no turnover or headcount threshold.
  • The text sets no fine for e-commerce; the Ministry will set the monitoring procedure.

What is the Circular, and what does it regulate?

Its full title is "Presidential Circular No. 2025/10 on the Accessibility of Websites and Mobile Applications". It was published in the Official Gazette No. 32933 of 21 June 2025. The Ministry of Family and Social Services coordinates it.

The Circular covers not only websites but also the mobile apps of the same organisations. It names two reference documents: the W3C's WCAG 2.2 and the Ministry's "Accessibility Checklist for Websites and Mobile Applications – Level A".

Source: Lexpera, Ministry of Family and Social Services, Türkiye

Who is in scope, and what is the deadline?

The Circular defines two groups and two deadlines. Both run from the publication date (21 June 2025).

Organisations covered by Circular No. 2025/10 and their deadlines
OrganisationPeriodDeadline
Public institutions and organisations, universities, municipalities, state-owned enterprises1 year21 June 2026
Banks1 year21 June 2026
Private hospitals1 year21 June 2026
Private education institutions1 year21 June 2026
Private passenger transport companies1 year21 June 2026
Group A travel agencies1 year21 June 2026
Electronic communications operators with more than 200,000 subscribers1 year21 June 2026
E-commerce service providers under Law No. 65632 years21 June 2027

A company's corporate website that isn't in the table (a manufacturer's site that doesn't sell, for example) isn't explicitly listed in the Circular. If the company sells to the EU, though, it may fall under the EAA.

Source: Lexpera

Are e-commerce sites in scope?

Yes, if you sell online under Law No. 6563 on the Regulation of Electronic Commerce. The Circular sets no turnover, headcount or traffic threshold for this group. There is no equivalent of the EAA's microenterprise exemption.

The code of a marketplace seller's store page belongs to the marketplace. If you have a site on your own domain, preparing that site is your responsibility. Ask a lawyer or the marketplace about the position of marketplace sellers.

For an e-commerce priority order and a 12-item list, see our guide to the Circular.

Source: Lexpera

What does the Circular require technically?

The standard is WCAG 2.2 Level A plus the Ministry's checklist. WCAG 2.2 has 31 success criteria at Level A. They cover the most basic barriers:

  • Text alternatives for images (1.1.1)
  • Every function usable with a keyboard (2.1.1), with no keyboard trap (2.1.2)
  • Labels and instructions for form fields (3.3.2), errors identified in text (3.3.1)
  • The page language set (3.1.1)
  • Accessible names for buttons and links (4.1.2)
  • Consistent Help (3.2.6) and Redundant Entry (3.3.7), new in WCAG 2.2

One detail to watch: text contrast (1.4.3) and focus visible (2.4.7) are Level AA, so they are not on the Circular's mandatory Level A list. If you sell to the EU, the EAA requires them as well.

Source: Lexpera, W3C, Ministry of Family and Social Services, Türkiye

How will it be enforced?

The Circular sets up three bodies within the Ministry:

Commissions under the Circular and their roles
BodyRole
Monitoring CommissionMonitors websites and mobile apps
Advisory CommissionMade up of ministries and civil society; gives opinions
Review CommissionCarries out technical reviews within each institution

The Minister will announce the monitoring reports. Sites that complete monitoring and are found accessible will get the right to use the Accessibility Logo for 2 years. How monitoring will work, which sites will be sampled and the working rules are left to procedures the Ministry will set.

Source: Lexpera, Ministry of Family and Social Services, Türkiye

What should organisations whose deadline passed in 2026 do now?

For banks, private hospitals, private schools and the other group 1 organisations, the date has passed. That doesn't mean the work is done: monitoring and the logo process are only starting, and a site can break again with every new release.

  1. Re-scan your most used flows (appointments, applications, login, payment) against WCAG 2.2 Level A.
  2. Work through the Ministry's checklist item by item and keep the evidence (screenshots, test notes).
  3. Test the mobile app separately; fixes made for the website don't carry over to the app.
  4. Publish an accessibility statement: say what is ready, what is still open and how users can reach you.
  5. Set up a routine to re-scan after every release.

Is it the same as the EAA?

No. The EAA covers services offered to consumers in the EU and in practice requires WCAG 2.1 AA; the Circular covers the listed organisations in Türkiye and requires WCAG 2.2 Level A. If you serve both markets, you need to look at both together. More: The EAA: a practical guide for sellers outside the EU.

Source: EUR-Lex

Frequently asked questions

When is the deadline under Türkiye's Accessibility Circular?

21 June 2026 for public bodies, banks, private hospitals and the rest of group 1; 21 June 2027 for e-commerce service providers under Law No. 6563.

Are mobile apps in scope too?

Yes. Both the title and the text of the Circular list mobile apps alongside websites.

What is the penalty for not complying?

The text of the Circular sets no fine for e-commerce sites. It says the Minister will announce the monitoring results. Ask a lawyer about your own situation.

How do you get the Accessibility Logo?

The Ministry grants a 2-year right to use the logo to sites that complete the Monitoring Commission's process and are found accessible. The application procedure depends on rules the Ministry will set.

Does an automated scan prove that I comply with the Circular?

No. Automated testing finds about 57% of issues by volume. Items such as keyboard use, the meaning of error messages and the accuracy of alt text need a human check.

Sources

  1. Presidential Circular No. 2025/10, Official Gazette No. 32933 (in Turkish) · Lexpera · 21 June 2025
  2. Announcement of the Circular's publication (in Turkish) · Ministry of Family and Social Services, Türkiye · June 2025
  3. Accessibility Checklist for Websites and Mobile Applications – Level A (PDF, in Turkish) · Ministry of Family and Social Services, Türkiye · 2025
  4. WCAG 2.2 · W3C · 5 October 2023 (current version)
  5. Directive (EU) 2019/882 (European Accessibility Act) · EUR-Lex · 17 April 2019
  6. Automated testing study identifies 57 percent of digital accessibility issues · Deque Systems · 10 March 2021

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